Questions to be answered before:
It’s wise that you clearly define the goal and objective of your survey before investing too much time and money in it. The following questions are a few that you should think about:
- Why is this survey needed (what are the reasons)? What is the goal and objective of this survey (what are you trying to accomplished)?
- Who is this survey for (what to ask is depending who you are going to ask)?
- How are you going about doing it (resource, tools, people, material, etc)?
- When do you expect to see the result (set due date)?
- Does your organization or your boss support this?
- Have you addressed the issue of confidentiality and privacy issues?
- What are the areas of focus in the survey? Is it culture, quality, employee relations, customer relation, communication, or performance evaluation?
- How will the survey be conducted? and how will the survey be collected?
- What are the response rate target? How big the sample of survey should be?
- Will this just be one time deal or continuous?
- Who will be responsible for the survey administration?
- Who will design the survey and what standard is being used?
- Who will process the survey data and what type of report analysis need to be generated?
- How will the survey result be used?
- Who will be responsible for follow-up activities?